FAQs & Support

About Steady Returns

We care for our clients’ investment portfolios and help guide them through their retirements for a fee based on the size of each portfolio. As a registered investment adviser, we owe a fiduciary duty to always place our clients’ interests first.

Every Steady Returns’ client receives a customized Investment Policy Statement in writing to make sure your retirement vision is aligned with your portfolio holdings. We take care of all paperwork, answer questions that come up, and make sure you feel cared for.

Our clients are good citizens and responsible savers. They want what’s worked before with a positive outlook for the future. They realize that watching every fluctuation in the markets and their accounts fluctuate is stressful and counterproductive. Most want to protect what they have and to generate income while outpacing the cost of inflation.

We are located in Delray Beach, FL and Charlotte, NC.

Yes! We have clients in many states and outside of the United States. While most are content to speak with us over the phone, we are happy to use video conferencing technology to conduct face-to-face meetings.

It is a firm that is in the business of giving investing advice and is registered with the SEC or appropriate state securities authorities.

Additional information can be found on the internet. For your convenience we have highlighted several outside resources for additional reading. This information is freely available and we include the links here solely to make finding answers easier for you.*

* We are not responsible for the accuracy of information found on third-party websites. The links above are displayed for your convenience and to assist in your overall research efforts.

We are available by appointment only. Our advisors are typically available early in the morning, late into the evening, and on weekends when needed.

You would inform TD Ameritrade Institutional (your custodian) or Steady Returns (your advisor) that you want to remove us as your advisor. You could also simply have the account transferred to a new custodian by contacting the new custodian directly.

Yes. Steady Returns is regulated by the Securities & Exchange Commission, the Financial Industry Regulatory Authority, and various state organizations. In Florida we are governed by the Financial Office of Financial Regulation, Division of Securities. Further, the following major pieces of legislation govern our industry: The Securities Act of 1933,The Securities Exchange Act of 1934,The National Securities Market Improvement Act of 1996,The Investment Company Act of 1940, and The Uniform Securities Act of 2002.

Yes. As a firm we are registered in Florida, North Carolina, Arizona, Oklahoma, and Texas. In addition, our advisors carry Series-66 licenses for investment advisory services.

In order to protect the investing public, testimonials are forbidden for all Registered Investment Advisors. The Securities & Exchange Commission discusses this rule in a recent publication here.

Steady Returns is owned by Michael W. Burr and Christopher V. Burr. Both are in their 40s and attended the University of Florida as undergraduates and for their post-graduate degrees.

To stand for our clients through the ups and downs of market cycles and the bumps and bruises along the way. To treat clients like family. To encourage people to pay into their futures while working, and to spend appropriately during retirement.

Account Access

TD Ameritrade Institutional is our clients’ custodian. Steady Returns never takes custody of client assets. All checks and transfers are sent directly to TD Ameritrade Institutional.

When clients need cash from their investment accounts, most prefer to have it electronically transferred via ACH into their bank accounts. Some prefer a checkbook, while others prefer to have a check overnighted to their address of record.

No. We are your fiduciary advisor. We make investment decisions and collect our fees, while your custodian, TD Ameritrade Institutional, holds your investments and controls your money.

You can check your account on the internet directly with the Custodian, using our Client portal to your Steady Returns’ branded custom reporting, or through our mobile app. You will receive monthly statements through the mail and/or the internet from TD Ameritrade. You will also receive a quarterly report from us. Then you will meet with your advisor at least annually.

The majority of accounts are initially set up via an account transfer from your current custodian to TD Ameritrade Institutional. Checks, bank wires, and bank transfers via ACH are used to transfer cash into your portfolio.

Yes. You will develop a long-term relationship with your advisor and be in regular contact with him or her.

Becoming a Client

We accept individual and joint taxable accounts, IRAs, individual 401(k)s, company-owned accounts, and trust accounts.

If you are ever in doubt, just call us and ask.

We work for the benefit of individual investors, although the assets may be held in trusts or other legal entities. We are not a good fit for those looking to be extremely aggressive or wanting to invest or trade with a broker.

There is no account minimum.

It is a simple process. First, we will open the appropriate account at TD Ameritrade Institutional. Then, we will process the necessary paperwork on your behalf to complete the transfer of investment holdings.

The main forms we will complete with you are an account application with TD Ameritrade Institutional and the Steady Returns Investment Advisory Contract, which includes your personalized Investment Policy Statement.

No, there are no long-term commitments involved with our service. You may terminate our advisory service at any time. If you terminate mid-quarter, we are required to refund your fees on a pro-rata basis.

Some prospective clients have no additional questions beyond what they ask us directly or read on our website. Nevertheless, based on our goal to be as transparent as possible, we searched the internet for the most comprehensive questionnaires we could find. We found three questionnaires produced by the following three third-party organizations charged with protecting investors:

The Securities & Exhange Commission (“SEC”)’s website – “Ask Questions: Questions You Should Ask About Your Investments and What to Do If You Run Into Problems”

The American Association of Retired Persons (“AARP”) – “Bulletin: Financial Advisor Questionnaire”

The Consumer Financial Protection Bureau (“CFPB”) – “Know Your Financial Advisor”.

Past performance is not indicative of future results. Investments involve risk and unless otherwise stated, are not guaranteed.

Yes, we serve clients in many states. While most are content to speak with us over the phone, we also use video conferencing technology to conduct face-to-face meetings.

The Steady Returns Investment Policy Statement provides your investment objectives and describes how Steady Returns will design your portfolio to meet your needs.

It is necessary to complete the transfer from your current custodian of assets to TD Ameritrade Institutional.

Clients should always contact their advisor directly. If you need additional help, call Christopher V. Burr, our Director of Client Service, at 561-400-5970.

Prospective clients may complete a Contact Us form, email us directly at [email protected], or call (800) 798-2860 to speak with an advisor.

Fees & Expenses

Our advisory management fee is based on a percentage of the portfolio being managed and is deducted directly from your TD Ameritrade investment account(s) on a quarterly basis. The annualized fee ranges from between 0.5.

For example, an account with a value of $500,000 would be charged a 1.25 annual fee for the amount over $250,000.

At the beginning of every calendar quarter, each account is charged 25% of the annual fee rate.

For example, if you have a portfolio with a balance of $400,000 at the beginning of a quarter, you will pay 1.25 from $250,000 to $400,000, for a total quarterly fee of $1,156.25 ($250,000 x 1.25 = $1,500; $3,125 + $1,500 = $4,625 per year x 25% = $1,156.25). Thus, we would deduct your $1,156.25 fee directly from the account at the beginning of the quarter to pay for the next quarter of portfolio management.

Trading costs are paid by the client through the money market balance inside each portfolio. Steady Returns does not benefit from the purchase or sale of individual securities.

Investment Strategy

You will primarily be invested in individual stocks and bonds as these provide the greatest flexibility and transparency at the lowest cost. We also use exchange-traded funds (ETFs) and mutual funds for diversification in certain investment categories, as well as publicly-traded REITs and limited partnerships (LPs), in a limited capacity.

You will primarily be invested in individual stocks and bonds. This provides both you and us with the greatest flexibility and transparency. We do use mutual funds and exchange-traded funds (ETFs) in a limited capacity. (For very small accounts, we may only use such funds in order to ensure proper diversification.)

We use more individual stocks and bonds, even for modestly-sized accounts. This gives us greater control over the investing strategy and potential tax consequences. We also tend to be at least a little more conservative than other firms.

We design customized portfolios for each client with an emphasis on generating high amounts of annual dividend and interest income while minimizing losses.

Most advisors equate volatility (the amount your portfolio goes up and down) with risk. Such advisors believe that reducing volatility is the same thing as reducing risk. This is where we disagree. There are actually many risks to consider: inflation risk, interest rate risk, currency risk, business risk, market risk, demographic risk, etc.

While other advisors are solely in the business of managing return, we are primarily in the business of managing risks and making sure our clients receive the information and service they deserve.

Not typically. There are specific situations for large accounts where it may make sense.

Typically no. When used, they are used to create income and offset certain risks.

No. This is another way we differ from other firms. Asset prices go up and down, and prices can run to extremes. If we believe prices have become far too expensive, we will increase cash and/or short-term bond levels in order to protect a portfolio’s value.

You will review your portfolio with your advisor at least once per year. Each investment is monitored on a daily basis. Each quarter, you will receive a Portfolio Report and you can have questions answered at any time.